Employment Services (E.S.) Program

The Employment Services (E.S.) Program is designed to serve individuals who want to be placed and receive support in the open job market. The E.S. Program utilizes Individual Placement Services (IPS) * an evidence-based employment program for individuals with mental health conditions.

The program provides an Employment Consultant who establishes a trusting relationship with each participant and works
closely with their case manager, psychiatrist, and other providers as a treatment team. This team provides a comprehensive approach that includes integrating therapy, case management, family support and vocational rehabilitation to support the participant with the goal of getting and keeping a job.

The IPS program model has six well-defined strategies that have been demonstrated by research and practice to be the most effective in obtaining employment.

  1. Consumer Choice
  2. Rapid Job Search
  3. On-going, Function Based Assessment
  4. Comprehensive and Integrated Services
  5. Services of Indefinite Duration
  6. Competitive Employment

* Becker, D.R. & Drake, R.E. (1993). A Working Life: The Individual Placement and Support (IPS) Program. New Hampshire - Dartmouth Psychiatric Research Center

Vocational Assessment

A comprehensive assessment process that systematically utilizes the intake interview, assessments and/or real and simulated work situations, as appropriate, to assist the participant in the identification of goals leading towards job development. This includes:

  • Conversations with the participant, family and past employers
  • Identification of cultural barriers to employment
  • Consultations with the Treatment Team
  • Identification of work-related issues including lack of occupational skills, language skills, stamina and grooming.
  • Assistance with vocational objectives and research of labor market trends
  • Skills awareness and transferability

Job Placement Services

The Employment Consultant creates an approach that will help the participant obtain a job as quickly as possible. This includes:

  • Individualized and culturally appropriate job placement assistance
  • Individualized job preparation using classroom and individual vocational services
  • Assistance to participants in making informed decisions with regards to their vocational objective and current labor market employment opportunities
  • Job seeking training, which includes completing job applications and learning interview skills
  • Visiting employers, presenting the participant’s skills and abilities to the employer, arranging interviews and attaining competitive employment

Job Retention Services

Follow-along services to assist participants in maintaining employment through off-site or on-site support. This includes:

  • On-site job coaching, counseling and job shadowing
  • Off-site employment counseling
  • Employee/employer mediation